Knowledgebase

To reproduce this issue do the following:

1. In your admin create a FedEx Standard Overnight and FedEx Ground shipping rule.
2. Add something to your cart.
3. Go to check out.
4. Enter "ME" for the state and "04001" in the shipping address.
5. On the checkout page select FedEx Ground. The shipping will be calculated correctly.
6. On the checkout page select FedEx Standard Overnight. You will see the error "Service Type is missing or invalid".

The issue here is that FedEx does not provide FedEx Standard Overnight to this zip code. In other words, the "service is invalid". The error message that is displayed in the cart comes directly from the FedEx servers, and to say the least could be a little more user friendly.

The easy fix for this is to intercept the error message that FedEx is sending back and replace it with our own. There are several places where you can do this but one easy place is in Libraries\ZNode.Libraries.Integrator\FedEx.cs.

Update the ErrorDescription property as follows.

public string ErrorDescription
{
get
{
// FedEx returns "Service type is missing or invalid". Replace this with a user friendly message.
if (_errorCode.Equals("540"))
{
_errorDescription = "FedEx does not support the selected shipping option to this zip code. Please select another shipping option.";
}

return _errorDescription;
}

set { _errorDescription = value; }
}

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