Knowledgebase

Hello,

I'm having some trouble managing accounts via the admin "Sales > Accounts" module. I am able to update all information except the password. When I execute an update, it takes me back to the account listing screen as expected. With the exception of the password, all information that I changed is updated correctly. I can't make a blanket statement and say that EVERYTHING is updated because I didn't try changing every field, but I did make some random edits and those fields updated ok. However, if I logout and try to login with the password that I just changed, it doesn't work. If I use the original password, it does work. Can you provide any insight to what would cause this issue?
Thank you,

Jon