When using FEDEX shipping options we recieve an error message "Delivery Weekday was assumed"

Mobile-Ingenuity's picture

We are able to use the FEDEX GROUND option in ZNODE v4.4.0. However, using FEDEX EXPRESS options results in error messages such as "Delivery Weekday was assumed" and no shipping charge is calculated in the shopping cart. FEDEX support says that this warning/informational message is normal. How should these messages be handled by ZNODE and how do we correct this problem?
Thanks - John

ewagner's picture

Was this solved?

I am working on this for a client. While we're waiting on a final response from FedEx, it seems like their "HighestSeverity" response of both SUCCESS and NOTE mean the rate was properly returned and the transaction can be processed. My solution is almost complete, though for v5.1.

- Eric

admin's picture

FedEx Shipping

Can you give us some more details?

  1. When you say you were able to use v4.4.0 are you saying that with the same options and setup that you are getting different results in v5.0?
  2. Can you give us an example zip code where this issue happens so we can try and reproduce this issue?
  3. Did FedEx give you any more details on the details?

Znode Administrator
email: support@znode.com
url: www.znode.com

res2's picture

if someone could point me to

if someone could point me to the module that parses the response from FedEx, that would be a big help.

res2's picture

Hey, I am working on this

Hey, I am working on this with John. We are using v4.4 not v5.0. This happens for 30096 zip and as far as I can tell, every zip code. And fedex gave no more information other that "this is normal"....

admin's picture

We did modify the Fed Ex

We did modify the Fed Ex code in 5.2 to ignore both SUCCESS as well as NOTE severity responses from Fed Ex rate calls, so this should no longer be an issue.

Znode Administrator
email: support@znode.com
url: www.znode.com