Import Products feature v6.0 - Failed to process your request. Please try again.

newfave's picture

I go to import a .csv product import and get an error. Help documentation doesn't provide detail on file requirements.

I tried doing a product export. Then, use that as a template to do the import. That didn't work. This is the new MultiFront v6.0.

Where's a definitive file template - or a set of rules to follow - or file details?

Thank you

admin's picture

hi

Newfave,

Downloading your products and then re-uploading them should work out of the box. You can also look in your installation directory under the "\Maintenance\Sample Data Manager Files" folder. There is a sample product.csv file in there that will work as a template as well.

Let us know if you have more trouble, and you can always send an email to support@znode.com for additional help.

Thanks,

Znode Administrator
email: support@znode.com
url: www.znode.com

BillBowling's picture

IIS7 on a 2008 R2 is setup

IIS7 on a 2008 R2 is setup for 64 applications. After setting the application pool to 32 bit it now works.